What if my eligibility status changes?

If you are no longer eligible to participate in the StandUp Wireless Lifeline program, you must contact StandUp Wireless immediately. Upon de-enrollment, your phone will remain active however you will no longer receive free airtime as part of the program. You can, however, continue to add more minutes to your phone service via the website, our IVR or through our retail locations. Your phone will remain active unless you go 60 consecutive days without using your phone then your service will be terminated and you will be disenrolled from the Lifeline program.