Home/Help Center/Bring Your Phone and Number
When you switch to StandUp wireless, we make it easy to bring your own device and keep using your current phone number.
StandUp Wireless allows you to Bring Your Own Device (BYOD). Enter the IMEI of the device you own and look below to make sure it will work with the StandUp network. Most unlocked GSM 4G LTE/5G handsets work on our network.
NOTE: Even if your phone appears on the list, it is not guaranteed to be compatible with our service. If you have a GSM phone that is not on this list, it may still be compatible with our service. An IMEI check is required to confirm the compatibility of your device. Alcatel
NOTE: The compatibility check does not indicate if your phone is unlocked. If your handset is locked, contact the company that sold you the phone for instructions to unlock the handset.
Compatibility
Check your phone’s compatibility in 2 steps: find your IMEI, then enter it below. For help finding your phone’s IMEI, use the guide below.
Your phone will work with our service.
Phone number port
When you switch to StandUp Wireless, your phone isn’t the only thing you bring along. You can bring your number too, so it’s easy to stay connected to your family, friends, and important contacts.
Things to have on hand before you start:
Keep your account with the old carrier active until your phone number port is complete with StandUp Wireless.
Have your account number and account PIN or password ready and call 1-800-544-4441 (or 611 from your StandUp phone) and ask the customer care agent to help you port your phone number to start the process.
Wait the time frame given by your StandUp Wireless agent, and then reboot your phone. Try to make and receive a phone call. You should be good to go! Give us a call if you run into a problem.
NOTE: Account Number and Password/PIN required for moving a number is not usually the same as the login and password for a website with your old company.
This is a Lifeline supported service. Lifeline is a government assistance program. Only eligible consumers may enroll in Lifeline. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Lifeline benefits are non-transferable and limited to one per household (wireless or wireline). Customers who willfully make false statements in order to obtain a Lifeline benefit can be punished by fine, imprisonment, or being barred from the program. Plans include a minimum of 1,000 Minutes, Unlimited Text, and 4.5 GB of Data. Offers vary by state and service may not be available in all states or areas. Service provided by Global Connection Inc. of America d/b/a StandUp Wireless. Visit www.standupwireless.com for Lifeline eligibility criteria and applicable terms & conditions.
