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Keeping your phone on should not be hard. StandUp Wireless helps you stay in touch with doctors, jobs, and family through the Free Phone Service Program. Lifeline recertification is a once-a-year check. It shows you still qualify. This guide tells you what it is, why it matters, and how to get it done fast.
Lifeline recertification is a yearly check to make sure you can keep the service. Everyone has to go through it, and the FCC sets the rules. An organization called USAC runs the check through a system called the National Verifier. Every 12 months, USAC checks whether you still qualify.
Often, state records show you still qualify. If so, you do not need to do anything. If not, you will get a notice by text, email, or mail. Then you have 60 days to send new proof.
To pass, you must meet the income limit or be in one of the programs below. You qualify by income if it is at or below 135% of the Federal Poverty Guidelines. The Qualifying programs include SNAP, Medicaid, SSI, Federal Public Housing Assistance (like Section 8), or the Veterans Pension and Survivors Benefit. If you live on Tribal lands, some Tribal programs count too, like Tribal TANF or Tribal Head Start (income-qualifying).
Doing your Lifeline renewal on time helps you avoid losing service. With your phone on, you can call your doctor, talk to your boss, and get health alerts.
Staying in the program also helps you save money. StandUp Wireless Lifeline plans include a minimum of Unlimited Talk, Text & at least 5 GB of Data. Offers vary by state, and service may not be available in all states or areas. Service runs on a fast, nationwide 5G network in states where StandUp Wireless is authorized.
Ready to check your eligibility today?
Getting started takes only a few simple steps on our portal.
If the system cannot confirm you, you must send proof. Clear photos of your papers help avoid delays.
You do not need to upload a Social Security card. Just enter your date of birth and the last 4 digits of your SSN in the form.
When it is time to recertify Lifeline, you can do the whole form online. If you get a paper form, you can mail it back.
In a few states, the steps are a little different. If you live in one of them, we will walk you through it.
The most common way people lose their benefit is by not using it. You must use your phone line at least once every 30 days.
Use your line in any of these four simple ways:
If you do not use your phone for 30 days, you will get a notice. You then have 15 days to use it, or you will be removed from the program. Federal rules allow only one discount per household.
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Passing your yearly check keeps your benefit going. Get your papers ready early and answer notices fast. That way you stay in touch with your doctor, family, and work. StandUp Wireless helps you apply for free wireless service in states where StandUp Wireless is authorized. Finishing your Lifeline recertification on time helps you stay connected.
If you miss the 60-day deadline, you will be removed from the program and lose your discount. You can apply again later, but you must send a new application.
Yes. Your phone number stays the same during your yearly review, as long as you finish your paperwork on time.
You still qualify if your household income stays at or below 135% of the Federal Poverty Guidelines. You can also qualify if someone in your household is in a program like SNAP or Medicaid.
You will get a notice by text, email, or mail when it is time. The notice tells you what to do and gives you a 60-day deadline.
No. Federal rules allow one discount per household. A household is a group of adults who live together and share income and bills. If two separate households live at one address, each one can apply. They must complete a household worksheet.
StandUp Wireless offers a Lifeline supported service. Lifeline is a government assistance program. Only eligible consumers may enroll in Lifeline. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Lifeline benefits are non-transferable and limited to one per household (wireless or wireline). Customers who willfully make false statements in order to obtain a Lifeline benefit can be punished by fine, imprisonment, or being barred from the program. Plans include UNLIMITED talk & text and 5 GB of data. Offers vary by state and service may not be available in all states or areas. Service provided by Global Connection Inc. of America d/b/a StandUp Wireless. Visit www.standupwireless.com for Lifeline eligibility criteria and applicable terms & conditions.
