What if I or a member of my household currently receives a Lifeline discount from another carrier?

Only one Lifeline account per household is allowed. If you or a member of your household currently receives Lifeline service from a wireline or wireless carrier, you will not qualify for the StandUp Wireless program. You may transfer your Lifeline benefit from your current carrier to StandUp Wireless. Keep in mind, if you have a […]

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Can I get service from StandUp Wireless if I’m not eligible for lifeline?

Yes. StandUp Wireless provides affordable plans for customers who do not qualify for Lifeline. Click here to see plan options for your area. […]

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What if my eligibility status changes?

If you are no longer eligible to participate in the StandUp Wireless Lifeline program, you must contact StandUp Wireless immediately. Upon de-enrollment, your phone will remain active however you will no longer receive free airtime as part of the program. You can, however, continue to add more minutes to your phone service via the website, […]

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California Lifeline Wireless Service

California Lifeline Thank you for your interest in the StandUp Wireless California LifeLine Program. Please click on the following links for more information. California Documents Annual California Notice Important Notice Impacting Our California Customers California Frequently Asked Questions California Rate Plans California Schedule of Plans Safety and Service Coverage Limitations California Helpful Links Terms & […]

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Eligibility

PROOF OF ELIGIBILITY There are multiple ways to qualify for the Lifeline Program. Click one of the buttons below to learn more about that type of qualification. Medicaid SNAP SSI Section 8 Veterans Pension Income Level Program Qualification Document Notes Medicaid You must have an clear and legible image of your Medicaid Award Letter, Statement […]

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Privacy Policy

Privacy Policy Effective Date: January 1, 2020 This Privacy Policy (“Privacy Policy”) describes the types of information Global Connections Inc of America d/b/a StandUp Wireless (“StandUp,” the “Company,” “we,” “us,” or “our”) collects from or about you. It also explains how StandUp may use and disclose such information, as well as your ability to control […]

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Terms & Conditions

Terms & Conditions – Services English StandUp Wireless Terms & Conditions – General StandUp Wireless Terms & Conditions – Lifeline StandUp Wireless Terms & Conditions – Prepaid StandUp Wireless Terms Conditions – Emergency Broadband Benefit Program StandUp Wireless Terms Conditions – Affordable Connectivity Program Español StandUp Wireless Términos & Condiciones – Generales StandUp Wireless Términos […]

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Additional Forms

Lifeline – Additional Forms California Lifeline webpage   Forms for National Verifier States (Colorado, Mississippi, Utah, Hawaii, Idaho, Missouri, Pennsylvania, Rhode Island, Kentucky, Michigan) Lifeline Application Form – National Verifier States Lifeline Application Form – National Verifier States – Spanish Lifeline Recertification Form – National Verifier States Lifeline Recertification Form – National Verifier States – […]

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Contact Us

Need Some Help? Check out our FAQs for common questions and issues View FAQs Check out our Video Tutorials for some common situations. View Tutorials For your specific account questions, chat online with a real person. Perfect for quick, simple questions or issues Mon – Sat : 8:00 AM to 9:30 PM ET Mon – […]

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FAQs

Frequently Asked Questions Lifeline Can I buy a phone from StandUp Wireless? Yes. All you have to do is first get approved by Lifeline, then sign up for My Account and then you’ll be able to purchase Tops Ups and a Phone. Can I use my current cell phone number with StandUp Wireless? Yes, you […]

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