What will 5G enable me to do in the future?

5G mobile networks are set to enable one of the biggest tech transformations in history, with incredibly low latency, very high bandwidth and sensors capable of decade-long battery life. At StandUp Wireless, we will put 5G mobility to work for our customers, like we always have with new technologies. Our focus is on all the […]

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Kentucky No Call List Information

Kentucky Customers In accordance with the Kentucky Zero Call List Policy, KRS 367.46994(5) please see the attached “No Call Brochure” to view the customer education material created by the Kentucky Public Service Commission. PDF: No-Call-Brochure.pdf […]

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Policies

Policies   StandUp-Privacy-Policy-2019-12-31 (pdf)   Phone-Unlocking-Policy (pdf) […]

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Phone Manuals

Phone Manuals   Vortex Beat 8 User Manual FCC ID: 2ADLJBEAT8   Vortex SynQ User Manual FCC ID: 2ADLJSYNQ   Vortex SynC User Manual FCC ID: 2ADLJSYNC   BLU C5L User Manual FCC ID: YHLBLUC5L   Vortex MUV User Manual FCC ID: 2ADLJMUV […]

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VideoTutorials

Video Tutorials How To Install A SIM Card Watch Video How To Install A SIM Card × Close How To Download Skype Watch Video How To Download Skype × Close How To Make A Call Watch Video How Make A Call × Close How To Send A Text Watch Video How To Send A Text […]

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HOW DO I ENSURE MY SERVICE STAYS ACTIVE AND I GET MY MINUTES EACH MONTH?

You must use your StandUp Wireless Lifeline service at least once during any 30-day period by completing an outbound call, sending a text message, using your data plan, or purchasing additional minutes or data from StandUp Wireless. If your service goes unused for 30 days, subject to a 15-day grace period during which you may […]

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HOW DO I ADD MORE AIRTIME?

You can add more minutes or data to your account for as little as $5. Click here to see a complete list of Top Up plans. You can top up using the StandUp Wireless app, on our website MyAccount or by calling 611 from your StandUp Wireless device and making a purchase with one of […]

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CAN I MAKE LONG DISTANCE CALLS?

Yes, the minutes you receive from StandUp Wireless are nationwide. You can use your available minutes and airtime credits to make calls anywhere in the domestic US without incurring any additional charges. […]

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CAN I CALL TOLL FREE NUMBERS?

You can call toll free numbers (800, 888, 877, etc.) however airtime minutes will be deducted from your allotment of minutes for the duration of the call. […]

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DO CALLS TO CUSTOMER SERVICE USE MY AVAILABLE MINUTES?

Calls to customer service by dialing 611 from your StandUp Wireless cell phone are free of charge and do not deplete your available minutes. However, calls to any other StandUp Wireless number will use the available airtime minutes. In some cases, checking your voicemail may use your minutes. […]

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