How does wind-down impact enrolled ACP households?

  • Households that are enrolled in ACP will continue to receive monthly discounted internet service through the end of the ACP.
  • During the ACP wind-down period, ACP households will receive notices from their internet company about the impact of the end of the benefit on how the household’s bill and service. The notices will tell households:
    (1) that the ACP is ending,
    (2) the impact on their bill,
    (3) the date of the last bill they will receive that includes the ACP benefit, and
    (4) that they may change their service or opt-out of continuing service after the end of the ACP
  • ACP households may also switch their internet plans without penalty.