Lifeline Phone & Tablet User Manual

Phone & Tablet Manuals

If you need this in an accessible format or another language, please contact us at 1-800-544-4441.


Unresolved questions or complaints: May be directed to your local Public Utilities Commission or customers in the states listed below may direct unresolved questions or complaints to the following organizations:


Colorado: External Affairs Section, Consumer Affairs: Colorado Public Utilities Commission: 1560 Broadway, Suite 250, Colorado 80202: Phone 303‐894¬2070 or 800‐456‐0858 Fax 303‐894‐2532 or E‐mail:


Georgia: Georgia Public Service Commission's Consumer Affairs Unit: 404-656-4501 or 1-800-292-5813.


Kansas: Kansas Corporation Commission: Office of Public Affairs and Consumer Protection: KCC‐Consumer Protection: 1500 SW Arrowhead Road, Topeka, KS 66604 or toll‐free 800‐662‐0027 or in Topeka 785‐271‐ 3140. Hearing or speech impaired TDD Kansas Relay Center 800‐766‐3777.


Massachusetts: Massachusetts Consumer Division: Department of Telecommunications and Cable Consumer Division: 1000 Washington Street, Suite 820, Boston, MA 02118‐6500: 617‐988‐8288 (Fax) Or by calling: 617‐305‐3531 1‐800‐392‐6066 (Toll free)


Pennsylvania Utility Commission Bureau of Consumer Services – 800-692-7380 or for FDD PA Relay Center 800-682-8706 (voice) or 800-682-8786 (TTY)


Puerto Rico:  Unresolved questions or complaints and to seek revision of any adverse decision contact: Telecommunications Bureau of the Puerto Rico Public Service Regulatory Board,  500 Ave. Roberto H. Todd (Parada 18-Santurce), San Juan, Puerto Rico 00907-3941.