HOW DO I PERFORM A FACTORY DATA RESET ON MY DEVICE?

This will completely wipe all data from your device including pictures, text messages, email accounts, login information, downloaded applications and return the device back to its factory state when you originally received it. Swipe down from the top of the screen to bring up the notification bar. Click on the gear symbol to enter settings. Search for “reset” or choose general management, then “Reset.” Follow the onscreen prompts to go through the device reset/wipe function.