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HOW CAN I FIND A LIFELINE PROVIDER FOR MY CLIENTS?Where can I find my tablet’s user manual?

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If you need this in an accessible format or another language, please contact us at 1-800-544-4441.
To file a complaint with the FCC's Consumer Complaint Center, please call 888-225-5322 or visit https://consumercomplaints.fcc.gov/hc/en-us

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^†All plans include a minimum of 5 GB of high-speed data, the next 20 GBs at 512 kbps and remaining data at 128 kbps. Unlimited talk, unlimited text, and unlimited mobile data subject to Acceptable Use Policy. All services are subject to Terms and Conditions of Service and Agreement to Arbitrate Disputes. 5G and 4G LTE service availability is subject to network and environmental factors, as well as your location and device. See Broadband Transparency Disclosure for details. Service availability is limited. Click here for Service Availability, Network Coverage Map, and full Terms and Conditions.

*Free phone offer is only available on a promotional basis for a limited time to customers signing up for Lifeline and the Affordable Connectivity Program (ACP) at the same time. Customers signing up for one benefit, Lifeline or ACP, and in states where Lifeline is not available through StandUp Wireless will receive a SIM Kit and not a phone. StandUp reserves the right to remove this offer at any time.

**An eligible household is limited to one monthly service discount and a single one-time device discount. Connected device benefits require a co-pay of $10.01.

This is a Lifeline and Affordable Connectivity Program (ACP) supported service. Lifeline and the ACP are separate federal government assistance programs operated by the FCC. Lifeline benefits may be combined with ACP benefits and applied to the same service plan or different service plans. Lifeline and ACP services may be obtained from different service providers. Eligibility for Lifeline and ACP is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Promotional FREE service offer is subject to eligibility, and you must be eligible to be enrolled in either program. Lifeline benefits are non-transferable and limited to one per household (wireless or wireline). The ACP monthly service and connected device discounts are non-transferrable and limited to one per household. An eligible ACP household is limited to one monthly service discount and a single one-time device discount. Connected device benefits require a co-pay of $10.01—click here for more info on available devices. Monthly ACP service benefits may be transferred to another provider subject to applicable regulatory restrictions. For Lifeline and ACP eligibility criteria, applicable terms & conditions or more information about the different programs, call us at 1-800-544-4441 or click here. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. To enroll in Lifeline only, ACP only or a service plan that includes both Lifeline and ACP discounts, visit us at www.standupwireless.com. Lifeline plans include 1,000 Minutes, Unlimited Text and 4.5 GB of data. ACP consumers can apply their discount to any plan. For a complete listing of our plans, including plans that are fully covered (no co-pay after application of the ACP discount), click here for more details. Offers may vary by state and service may not be available in all areas. Service provided by Global Connection Inc. of America d/b/a StandUp Wireless.

Where can I go to watch videos about how to use my phone?

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