Customer Care Notice

We aim to provide the best possible customer service for all of our valued customers. Unfortunately, we are experiencing higher than normal call volume due to precautionary measures associated with COVID-19. Should you have any questions or inquiries about your StandUp Wireless service, the most efficient ways to reach us is by chat. You can easily begin a chat with a reliable representative by clicking the purple chat bubble in the bottom right corner of the screen. You can also reach us by emailing our support team at You can check your balance by either downloading the StandUp Wireless mobile app available in the google play store or by visiting and using your MyAccount login to review the details of your account. If you haven’t signed up for MyAccount already, please do so today to access your account live and to receive updates.

We appreciate your patience and are glad to have you as a part of the StandUp Wireless family. In response to the COVID-19, all customers will receive an additional 5GB of high-speed data through May 15, 2020. All current customers already have this additional service added to their account. This is an unprecedented situation, and we are monitoring the impacts of COVID-19 across our organization. Keeping you connected is our top priority.

Thank you for being a part of the StandUp Wireless family.