Welcome to StandUp Wireless!

Take a moment to view the links and videos below for tips and tutorials that will help you get the most out of your StandUp Wireless service.

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My Account

Activate, manage and check the balance on your account from your phone or PC.
Download Our App

Gain quick access to My Account and Top Up.
Contact Customer Care

Ask us a question.
Recommended Resources

Links to federal programs and other resources that may be beneficial to you and your family.
Share Your Email

Share your email with us, and we will send you reminders to keep your service active, plus information about free services and products.
Keep Your Number

Port your existing phone number to StandUp Wireless to keep the same number.
Don't Let Your Service Slip Away

You took the time to get your free service and we want to make sure you keep it. Click here for ways to stay active!
More Minutes and Data

We have Top Ups as low as $5. Just visit the app, website or call 611 from your phone to add what you need, when you need it. Or set it up to automatically be added each month.
Account Protection Measures

When you call us for help, we need to be sure it's really you. Customer Care can't see your information until you prove it's you. The first time you call, we'll set up a secret number for you to use whenever you need help.

Helpful Videos

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How To Install A SIM Card
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How to set up My Account
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How to Connect Your Tablet to Wifi
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How to Turn on the Mobile Hotspot on Your Phone
See all Video Tutorials
Welcome Brochure

View a copy of the welcome brochure.
FAQ

Answers to commonly asked questions.
Service Terms & Conditions

Terms and Conditions of using StandUp Wireless service.

Even though you might have a StandUp Wireless phone, here are a few more final California Lifeline Enrollment steps:

  • Your application was submitted to the CA Lifeline Administrator (LL Admin) to review. The LL Admin will decide your eligibility within 7 days.
  • Once the California LL Admin makes a decision regarding your eligibility, and your application we will notify you with a text message.
  • You are currently under an enrollment freeze in the California Lifeline Program.
  • Please see the Standup Wireless Terms and Conditions below.
Recertification

Recertification process for Lifeline.
In Case of Emergency

California Emergency Protections.
Annual CA Notice

CA Annual Lifeline Notice.
Important Notice

Important Notice Impacting CA Customers.
CA Rate Plans

Lifeline Rate Plans & Discounts.
CA Schedule of Plans

Schedule of Rates and Charges.
Safety & Service Coverage Limitations
CA Public Utility Commission

This is a lifeline service. California Lifeline is a government assistance program. Your Lifeline benefit is non-transferable. Proof of eligibility is required and only eligible customers may enroll. Only one Lifeline discount per household. Consumers who willfully make false statements in order to obtain a Lifeline Benefit can be punished by fine or imprisonment or being barred from the program. Coverage limitations such as weather, terrain, signal strength, and/or service outages may affect wireless phone service, quality or access to E-911 and or 911 in the event of an emergency. By removing your wireless cell phone from a residence that does not have other phone services, residents may not have a way to make 911 calls during an emergency. Plans include unlimited talk and text each month of service as well as a discount off of any premium plan. Global Connection Inc. of America DBA StandUp Wireless. Visit www.standupwireless.com/ca for complete terms & conditions.